Shipping policy
1.1. SELLER
1.2. BUYER (DEALER)
The corporate entity or sole proprietorship that is a member of the www.vervegrand.com website, accepts this agreement, and whose membership details are registered in the system. BUYER information consists of the details provided during registration and used for invoicing.
In this agreement, the parties shall briefly be referred to as "SELLER" and "BUYER".
DELIVERY
1. Following the approval of the order by the SELLER, the products shall be dispatched to the courier to be sent to the delivery address specified by the BUYER during the order within a maximum of 30 (thirty) business days, depending on stock availability.
2. Delivery expenses (shipping fee) belong to the BUYER. The shipping fee is added to the order total and paid by the BUYER.
3. If the SELLER cannot deliver the product subject to the contract within the due period owing to force majeure or extraordinary circumstances preventing shipment (adverse weather conditions, suspension of transportation, etc.), it is obliged to notify the BUYER of the situation.
4. Upon delivery of the products to the courier company, the risk of damage and loss regarding the product passes to the BUYER.
INSPECTION AND DEFECT NOTIFICATION OBLIGATION
1. The BUYER is obliged to inspect the products subject to the contract before receiving them and must not accept damaged or defective goods, such as crushed, broken, or torn packaging, from the courier company. A "Damage Assessment Report" must be issued by the courier officer for damaged packages. Products received shall be deemed to be undamaged and sound.
2. The BUYER is obliged to notify the SELLER in writing of any non-apparent (latent) defects in the products received within 8 (eight) days from the date of receipt of the goods, in accordance with the Turkish Commercial Code. The SELLER has no liability for defects that are not notified within this period.